The RTPI Subscriptions Team is generally available between 9am and 4pm. It can be contacted as follows:
Royal Town Planning Institute
41 Botolph Lane
Telephone and Fax
Telephone: +44 (0) 20 7929 9463 option 1
Swithboard: +44 (0) 20 7929 9494
Fax: +44 (0) 20 7929 8196
Please note that most scans of subscription related documents may be scanned/photographed and sent to this email address, such as Direct Debit Instruction and Reduced Subscription Claim forms.
RTPI issues in November some 20,000 subscription notices. For around 10 - 12 weeks from November, the Subscriptions Team will receive a high volume of telephone calls which means lines may be busy. Please call again later or, alternatively, contact the Team by email. Members wishing to make a payment can do so online. An answer to most queries may be found by looking at the help pages under the Subscription and Fees section of this website.
During this period, the Subscriptions Team will also receive a high volume of emails, which means that it may take a little longer than normal to reply to your query. RTPI's offices and services will be closed from 24 December 2015 until 3 January 2016.