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FAQs

How do I become a member?

The RTPI has a different class of membership to suit and support you at every stage of your career. Our Chartered membership class is the most highly-valued professional status for planners. Fees and requirements for each class vary. Please see our membership classes page for more detail.

How do I know which membership class is right for me?

If you are unsure which membership class is right for you, please see our Membership Brochure.

What are the benefits of membership?

The RTPI is committed to supporting and working with you at every stage of your professional career. We offer access to knowledge, information and networking, as well as a range of member benefits and support to help you get the most out of your membership.

Where do I find my membership number?

You will find your membership number on the membership card you receive each year upon membership renewal. You will also find it on the packaging of the print edition of The Planner magazine.

If you don't have access to either of those sources you can contact our Membership Team via email or call our offices at +44(0)20 7929 9494.

How do I access / log onto the RTPI website?

To access your My RTPI profile, member-only or network-only content on the RTPI website you will be asked to log in. RTPI members should log in with their membership number. The first time you log in you will be asked to change your password. If you have forgotten your password you can renew it via our Forgotten Password page.

If you are not a member of the Institute but are a network member, you will have been supplied with a user ID when joining the network. If you have any queries please contact your network manager.

If you have any further questions or concerns about logging in to RTPI services, please contact us via our login query form.

I would like to change the contact details that the RTPI holds – who do I inform?

RTPI members can change their contact details through My RTPI. You will need to log in to access this service. You will be able to view and update the primary address, telephone number and email address that we hold for you.

If you would like to change any other contact information that the RTPI holds for you please email our Membership team.

How do I become more involved with the RTPI?

If you'd like to be more involved in the work of your Institute, there are a wide range of opportunities open to you. Get involved today.

Who do I contact to discuss joining the RTPI or transferring to another class of membership?

Please contact the Membership Team by phone on +44(0)20 7929 9462 or at membership@rtpi.org.uk.

When do I pay my annual membership subscription fee?

Your RTPI subscription is due for renewal on 1 January each year. We will send you a renewal notice in the post in October.

How can I pay for my annual membership subscription?

The RTPI provides a number of ways that you can pay your membership subscription fee. One of the simplest ways to pay is by Direct Debit or online with a credit or debit card. You may also pay by BACS, bank transfer or post.

How much is the annual membership subscription?

Your annual subscription fee is calculated according to your class of membership. Take a look at the table of fees for more details. Your renewal notice may include other items such as subscription arrears.

How do I pay fees online?

1. If paying a subscription fee or donating, go to the pay or renew your membership subscription webpage.

2. If applying, reinstating or changing your membership class, go the the pay administration fees webpage

3. Add the member or applicant's full name and membership number into the top two fields. If applying to become a member for the first time, please leave the membership number field blank.

4. Enter the amount you wish to pay mannually (for subscriptions)or select the correct fee type (for administration fees). Click 'Add' or 'Select' as appropriate.

5. If you wish to change the amount entered, click 'Remove' or 'No fee due' as appropriate.

6. When you are happy with the amount in the 'Total amount payable' box please click pay now to be taken to the PayPal site to confirm and finalise your payment.

NOTE: If you are reinstating and need to pay subscription arrears then enter the amount payable into the field at the bottom of the pay administration fees webpage. To find the amount of your subscription arrears, contact the Membership Team on +44(0)20 7929 9462 or at membership@rtpi.org.uk.

I don't have a PayPal account, can I still pay fees online?

You do not need a PayPal account to pay a subscription, administration fee or donate to the RTPI. When you go to Pay your fees, you will be offered the choice to login or to pay using your debit or credit card.

The RTPI seems to have no record of my payment?

Employer payments


If your employer pays your subscription please ask them to ensure payment has been made.

If payment has been made by your employer by cheque, please obtain the following details before contacting the Subscriptions Team:

  • the date the cheque was sent to the RTPI
  • the actual amount of the cheque (this total could also include other members' subscriptions)
  • the date the cheque was cashed on your employer's bank statement

If after giving these details to the Subscription Team the payment still cannot be found then the Team will ask you to obtain the returned cheque from the payer's bank. This will have details on the back of the cheque which will help the Team trace the payment.

If payment has been made by BACS, please obtain the following details before contacting the Subscriptions Team:

  • the date the payment is expected to reach the RTPI
  • the actual amount of the payment (this total could also include other members' subscriptions)
  • a confirmation of the sort code and account number paid to in the BACS process

[Please note: If sort code 50-00-00 or 40-42-18 was used then the payment has been made in error. The payment was likely to have been made to Kaplan Hawksmere trading as RTPI Conferences. Please call the Kaplan Hawksmere finance team on 0191 434 0554 and ask for the payment to be returned. The correct BACS details that should be used can be found here.

If sort code 42-93-73 was used then the payment was made in error. This sort code was taken wrongly from the subscription notice bank giro credit slip. There is a probability that payment has been returned to the payer's bank account so please ask your employer to look. Otherwise, the Subscription Team will look for it - it may have to contact RTPI's bank to look for it. Please ensure the correct BACS details are used in future.]

Personal Payments


If paid by cheque, please email the Subscription Team the following details:
  • The date the cheque was sent to RTPI
  • The actual amount of the cheque
  • The date the cheque was cashed on your bank statement

If paid by online banking, please email the Subscription Team the following details:

  • the date payment was made
  • the actual amount of the payment
  • the sort code and account number used to make payment to
  • the reference used when making payment - it is quite possible that the payment has been received but the identity of the payer cannot be established. The payment reference should be in the form of your membership number first, your surname second then your intials last.

If you paid online, please please email the Subscription Team the following details:

  • the date payment was made
  • the actual amount of the payment

Please look at the receipt that would have been emailed to you by PayPal. Was the payment made as a Subscription payment or and Adminstration Fee payment? If it was the latter then the payment will not have been applied against your subscription account. You can pay all future subscriptions via our online payment page.

Is it possible to claim tax relief on my RTPI membership subscription?

If you are a UK tax payer, and pay your RTPI subscription yourself (i.e. the cost has not been reclaimed from your employer) it may be possible to claim UK tax relief on the cost of your subscription. See our page on claiming tax relief for more details .

I have recently retired – can I claim a reduced membership subscription fee?

If you have completely retired and no longer receive payment for any planning work, you may want to transfer to the Retired members' class and pay a reduced subscription. No member is automatically transferred to retired membership; you will need to complete a form applying for transfer.

Members may also pay £740 for lifetime membership once they have been accepted into the Retired membership class.

I am on a low income – can I claim a reduced membership subscription fee?

You may be entitled to pay a reduced subscription fee for 2017 if your gross income falls below the threshold of £24,100 (for the 12 months ending 31 December 2016).

I am studying an RTPI accredited course - how can I claim free student membership?

Students on RTPI accredited courses are entitled to free membership. If your university does not automatically register you for this, you will need to complete an application form. If you are registered as a paying student member, you will be charged an annual membership subscription fee unless you complete the application.

I am on maternity leave – can I claim a reduced membership subscription fee?

You may be entitled to pay a reduced subscription fee for 2017 if you started your maternity leave during the 12 months ending 31 December 2016 or during the 12 months ending 31 December 2017. Members on maternity leave are exempt from CPD monitoring* for six months. If you take a longer period maternity leave, you are required to keep up-to-date with CPD. * [read this article about CPD exemption]

I am having trouble contacting the Subscriptions Team. What should I do?

We do apologise if this is the case. The RTPI issues over 20,000 subscription notices each year. The Subscriptions Team often receive a high volume of telephone calls which means its lines are busy. Please call again later or alternately you can contact the team by email.

Members wishing to make a payment can do so online.

An answer to most queries may be found in the Subscription and Fees section of this website.